Report a Complaint or Concern

If you suspect child abuse, neglect, or exploitation at a child care facility in Missouri, contact the Child Abuse and Neglect Hotline at 1-800-392-3738.

How to Report a Health or Safety Concern/Complaint:

Complaints about child care programs are reviewed to determine whether an investigation is necessary. Please note that the Office of Childhood can only investigate complaints involving licensed child care programs or programs contracted to receive subsidy.  The Office of Childhood is not able to investigate concerns about a school or school district unless the program meets those criteria. 

If you have a concern or complaint about a school, find out who can help here.

To report suspected fraud in the child care subsidy program, click here.

After a complaint has been reviewed and determined to require investigation, it is assigned to a local Compliance Inspector or the child care subsidy team. If a complaint is substantiated and found to include rule or contract violations, the seriousness of those violations may result in a referral for possible legal action.

Summary information for all substantiated complaints is available to the public through the Show Me Child Care Provider Search. 

File a Complaint About a Child Care Provider (Missouri Only)

Contact the Child Care Compliance section by phone or by using the form below.

Phone: Call your child care regional office, Monday–Friday during regular business hours.

Please DO NOT provide any personal or sensitive information when filling out this form, such as a social security number, credit card, health information, account number, etc.

Reporter Information

Please Enter Address
Please Enter City
Please provide which State
Please enter Zip Code

Missouri Facility Information

Type of Facility (Check all that apply)
Religious Organization or Nursery School
Please provide where Facility is located.
Examples of “Specific Allegations” should include, but are not limited to, the following: date of incident, time of incident, explanation of incident, child(ren) and/or staff members involved, and if there were any witnesses to the incident. Please DO NOT provide any personal or sensitive information that could become public.